Telecom: The Merger Is The Message, BusinessWeek Online, 10 Jan 2005

“By bulking up and bearing down, companies are sparking innovations that will transform communication. Wireless voice calls are just the start. More and more, mobile phones will be used to exchange e-mail, music clips, and even video. Likewise, Internet technology will replace old-fashioned phone gear, ushering in an era of souped-up services. Consumers will get voice mail on their PCs and all-you-can-eat phone service for under $25 a month, while businesses hand out mobile phones to road warriors so they can receive calls and e-mail just as if they were in the office. Says Randall L. Stephenson, COO at SBC Communications Inc. (SBC ): "2005 is going to be a very transformational year. You'll see the lines between services really begin to blur."

Full story at http://www.businessweek.com/magazine/content/05_02/b3915421.htm