At AOL, a Drop in Spam, ClickZ Network, 27 Dec 2004

“AOL has seen a sharp decline in the amount of spam received and reported by members, the Time Warner unit said today…Several factors complicate numbers such as those AOL reported today. The company has no easy way to gauge how many users delete unwanted e-mail, rather than report it as spam. Also, since the company measures considerable month-to-month variations in spam volume, identifying overall trends can be tricky. Despite those factors, AOL stands by the figures, attributing what it describes as a decisive spam decline to its symbiotic relationship with members.�

Full story at http://www.clickz.com/news/article.php/3451971